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Stuart Allan & Associates, Inc. presently operates "DAKCS" a proprietary software on a UNIX based system. Present hardware configurations include over ninety work stations (dual-purpose terminals), forty data stations (terminals), and twenty-five printers linked together over a Novell/NT LAN with a 100mb fiber optic backbone. Present configuration allows for expansion. Our mainframe system exchanges communications with our other offices via 56kb circuits using DIGI- Board interface devices, making a powerfully inter-connected info-structure. We have recently upgraded our Dakcs server to a HP Dual Pentium III 500 with Raid 5 fault tolerance. This system is protected by an APC uninterrupted power source. Dakcs software provides us a fully automated menu driven collection, remittance, and reporting system. We can accept referrals by tape, modem, floppy disk, internet, e-mail, FTP, or hard copy.
Our state-of-the-art optical scanning system, with over 120gig of storage, provides rapid on-screen access of file contents by our collections department without ever having to open a file drawer. This retrieval system expedites accurate capturing of information and greatly speeds up and supports all levels of business.
We have a remote access system (RAS) which clients can use to list accounts or report payments directly. Should volume merit, at no additional cost, we will also provide you with a remote access software or terminal allowing you to view your accounts, audit or request special handling after placement. Your only expense would be a standard business telephone line.
© 2007 Stuart Allan & Associates, Inc. |
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