Accounts that receive a mail return are automatically assigned to our skiptracing and investigation department.

Our locators and investigators, equipped with cutting edge skiptracing and investigative resources, expand their efforts far beyond the scope of typically used white pages or public record lookups. Taking these additional steps is paramount to our performance standards.

When a debtor is located, the account will be immediately assigned back to the recovery specialist and moved to an active priority status.

All non locatable skiptrace accounts will be periodically reviewed for possible updated information and reassignment to a recovery specialist. This process will continue until an account matures past the statute of limitations.

Additionally, Stuart Allan & Associates is a subscriber to many services that will automatically alert our collection department if a debtor is attempting to obtain credit elsewhere.

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